What does Pace do?
Pace is an AI-native business process outsourcer (BPO) for the world's leading insurers, combining agentic AI for document processing, web automation, and phone calls with human review to automate mission-critical insurance operations. The platform handles submission intake, FNOL, policy servicing, claims handling, and data entry tasks that traditionally relied on offshore labor. Backed by Sequoia Capital, Pace counts Prudential, The Mutual Group, and Newfront among its customers.