Browse all jobs
Role guide

What Is a Customer / Support Engineer?

A Customer / Support Engineer resolves technical issues for customers after the sale and helps them succeed with the product. The role combines deep product knowledge, debugging, and clear technical communication.

170Open roles now
97Companies hiring
$135,000Median salary
01

Typical responsibilities

  • Diagnose and resolve customer-reported technical issues
  • Reproduce bugs and escalate with detailed context to engineering
  • Write troubleshooting guides and improve documentation
  • Guide customers on best practices and integrations
  • Surface recurring problems to drive product fixes
02

Customer / Support Engineer salary range

Based on 49 Customer / Support Engineer postings in our database that disclose a salary, the range runs from $42,400 to $210,000, with a median of $135,000. These are aggregate figures across disclosing postings only — individual offers vary by company, stage, and location.

03

Open Customer / Support Engineer roles

RoleCompanyLocationPosted
Customer Support EngineerVAST DataDallasJun 16, 2026
Customer Support EngineerVAST DataCampbell, CAJun 16, 2026
Customer Support EngineerVAST DataSeattleJun 16, 2026
Customer Support EngineerVAST DataRTP, North CarolinaJun 16, 2026
Customer Support Engineer - APACVAST DataSydney AustraliaJun 16, 2026
Customer Engineer (West Coast)LangChainSan Francisco, CAJun 16, 2026
Sr. IT Support EngineerGlobalityPalo Alto, CAJun 16, 2026
Support EngineerTetonCopenhagenJun 16, 2026
Technical Support Engineer - AustraliaCodeRabbitAustralia, BengaluruJun 15, 2026
Product Support Engineer - Advanced EffectsAndurilCosta Mesa, California, United StatesJun 15, 2026
Product Support Engineer - Edge Compute & CommsAndurilCosta Mesa, California, United StatesJun 15, 2026
Product Support Engineer - MaritimeAndurilCosta Mesa, California, United StatesJun 15, 2026
Product Support Engineer - Precision Engagement SystemsAndurilCosta Mesa, California, United StatesJun 15, 2026
DevOps Support Engineer (Argentina)ArizeRemote (Buenos Aires)Jun 15, 2026
Senior Designated Support EngineerDatabricksBengaluru, IndiaJun 15, 2026
Sr. Designated Support Engineer, SparkDatabricksAmsterdam, NetherlandsJun 15, 2026
Staff Designated Support EngineerDatabricksSan Francisco, CaliforniaJun 15, 2026
Staff Designated Support EngineerDatabricksJapanJun 15, 2026
Staff Designated Support EngineerDatabricksBengaluru, IndiaJun 15, 2026
UAS Support EngineerFlock SafetyAtlanta, GAJun 15, 2026
Customer Support Engineer (GPU Cluster)Together AISan FranciscoJun 15, 2026
Customer Support Engineer (GPU Cluster), IndiaTogether AIIndiaJun 15, 2026
Customer Support Engineer (Inference)Together AISan Francisco, CAJun 15, 2026
Customer Support Engineer (Inference), IndiaTogether AIIndiaJun 15, 2026
IT Support EngineerAnthropicSeattle, WAJun 12, 2026
MTS - Support EngineerThe Interaction Company of CaliforniaPalo Alto, CaliforniaJun 12, 2026
Customer EngineerHexNYC or SFJun 11, 2026
Technical Support Engineer, EnterpriseMistral AISingaporeJun 10, 2026
Technical Support EngineerSentryToronto, Ontario, CanadaJun 10, 2026
Technical Support EngineerSweet SecurityUS RemoteJun 10, 2026
Senior Technical Support EngineerHorizon3AIUS RemoteJun 9, 2026
AI Support Engineer - San Francisco (Weekend Shift)OpenAISan FranciscoJun 9, 2026
IT Support EngineerOwnerSan FranciscoJun 9, 2026
Senior Technical Support EngineerSemgrepUS RemoteJun 9, 2026
Senior Technical Support Engineer EMEASemgrepLondon HubJun 9, 2026
Technical Support EngineerPostmanBengaluru, Karnataka, IndiaJun 9, 2026
Support Engineer I (NYC)ReplitNYC (SoHo)Jun 7, 2026
Support Engineer II (NYC)ReplitNYC (SoHo)Jun 7, 2026
Customer EngineerRenderRemote: United StatesJun 6, 2026
Cloud Support EngineerAlphaSenseDelhiJun 5, 2026
View all 170 Customer / Support Engineer jobs