What does Synaptic do?
Synaptic (formerly Synaptic Era) builds agent-as-a-service and solution-as-a-service offerings that extend Salesforce environments with purpose-built AI agents, such as Provider AQ for healthcare and Service AQ for customer service. Originally founded as a Salesforce systems integrator in 2008, the Baltimore-based company has pivoted toward productized AI agents for CRM automation.