What does Prox do?
Prox builds AI technical support agents for complex physical products such as power tools, HVAC systems, industrial heaters, EV chargers, and CNC machines. Its multimodal platform is grounded in product manuals and cited to the page, and can draw wiring schematics, share CAD models, and handle voice and video support across product pages, dealer counters, internal tools, ChatGPT, and Claude. The company serves hardware and industrial-equipment makers in powersports, agriculture, HVAC, firearms, and construction equipment.